Contact information

CONTACT INFORMATION

OVERVIEW
We're here to help! Whether you have questions about your order, need assistance with pick-up or delivery, or have feedback about Charqute, we're happy to hear from you. Below is all the information you need to reach us.

DIRECT CONTACT

Trade Name
Charqute

Phone Number
657-200-8555

Email
orders@charqute.com

Physical Address
Charqute
201 East Angeleno Avenue
Burbank, CA 91502
United States

Website
charqute.com

SOCIAL MEDIA
Instagram: @charqute

BUSINESS HOURS
We are available during the following hours:

Monday: Closed
Tuesday: 9:00 AM – 4:00 PM (PST)
Wednesday: 9:00 AM – 4:00 PM (PST)
Thursday: 9:00 AM – 4:00 PM (PST)
Friday: 9:00 AM – 4:00 PM (PST)
Saturday: 9:00 AM – 4:00 PM (PST)
Sunday: 9:00 AM – 1:00 PM (PST)

RESPONSE TIME
We strive to respond to all inquiries within 24-48 hours during business hours. Please allow additional time for responses to inquiries received outside of business hours or on Mondays.

HOW TO REACH US

Phone: Best for urgent matters or questions about pick-up and delivery times. Call 657-200-8555 during business hours.

Email: For general inquiries, order questions, returns/refunds, or any matter you prefer to document. Send your message to orders@charqute.com and we'll respond within 24-48 hours.

In Person: Visit us at our Burbank location during business hours for pick-up, consultations, or other needs.

Instagram: Follow us @charqute for updates, special events, and to connect with us on social media.

CONTACT US TODAY
Whether you're ready to place an order, need support with an existing order, or just want to say hello, we'd love to hear from you. Reach out through your preferred method, and we'll be in touch shortly!

Thank you for choosing Charqute!